Knowing where to find your balance and transaction history in the Mega888 app is useful for tracking deposits, confirming withdrawals, and keeping an eye on your bonus credit. This guide covers the key areas of the app where this information is displayed and what each section shows you.
Checking Your Account Balance
Your main balance is displayed on the app's home screen immediately after you log in. It is typically shown prominently near the top of the dashboard. This figure reflects your current available balance — meaning funds that have been credited and are ready to use.
If the balance looks lower than expected, consider the following:
- A recent deposit may still be processing and has not yet been credited
- A withdrawal request may be pending and has been held from your available balance
- Bonus funds and real-money funds may be displayed separately — check if there is a second balance figure on the same screen
If the balance appears incorrect after accounting for these factors, log out and back in to force a refresh before assuming an error has occurred.
Viewing Your Deposit History
Your deposit history is accessible through the account or wallet section of the app. The path varies slightly depending on your app version, but look for a section labelled Transactions, History, or Records within your account settings or wallet area.
Each deposit entry will typically show:
- Date and time of the deposit
- Amount deposited
- Status (completed, pending, or failed)
- Reference or transaction ID
If a deposit you made does not appear in this list at all, it may not have been received by the platform yet. Give it the full processing window before contacting support.
Viewing Your Withdrawal History
Withdrawal records appear in the same transaction history section as deposits, usually filtered by type. Each withdrawal entry shows the amount, the date it was requested, the status, and — once processed — the date it was completed.
Common withdrawal statuses:
- Pending: The request has been received and is being processed. No action is needed from you.
- Processing: The funds are being transferred to your bank or e-wallet. Processing times vary by method.
- Completed: The funds have been sent. Check your bank or e-wallet if they have not arrived.
- Rejected: The withdrawal was not processed. This may indicate a verification issue — contact support for the reason.
Checking Your Bonus Balance
If you have claimed a promotion, your bonus credit is usually displayed separately from your main balance. Look for a Bonus or Promotion tab in your account area. This section typically shows:
- The active bonus and its value
- The wagering requirement remaining before the bonus can be withdrawn
- The expiry date of the bonus
Bonus funds cannot be withdrawn until the wagering requirement is met. If you are unsure how wagering requirements work, refer to our guide on Mega888 wagering requirements.
What to Do If Your Transaction History Looks Incorrect
If you notice a transaction in your history that you do not recognise, or if a transaction you made is missing entirely, take these steps:
- Take a screenshot of your Mega888 transaction history
- Compare it against your bank or e-wallet records for the same period
- Note the specific transaction date, amount, and status
- Contact Mega888 support with this information so they can investigate
Do not delay raising an unrecognised transaction — report it as soon as you notice it.
Contact Support